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Privacy Policy and Cookies Information

Effective Date: 1. 7. 2023

1. Introduction

1.1. Welcome to Urbi et Orbi Papa, s.r.o. (referred to as “we,” “our,” or “us”), the provider of authentic papal blessings available for purchase through our website. This Privacy Policy outlines how we collect, use, process, and share personal information obtained from users (“you” or “your”) of our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1.2. As a Slovakian-based company, we are committed to safeguarding the privacy of our users and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy aims to inform you about your rights concerning your personal data and how we handle and protect your information.

2. Information We Collect

2.1. Personal Information: We may collect various types of personal information from you when you interact with our website, such as your name, email address, postal address, phone number, and any other information you voluntarily provide when registering an account, making a purchase, subscribing to our newsletter, or using our services.

2.2. Payment Information: When you make a purchase through our website, we collect payment information, such as credit card details or other payment methods, to process your order securely. Please note that we do not store your payment information on our servers. All payment processing is handled by reputable third-party payment processors.

2.3. Automatically Collected Information: When you visit our website, we may automatically collect certain information using cookies and similar tracking technologies. This information includes your IP address, browser type, operating system, device information, referring URLs, and usage data. For more details about cookies and their use, please refer to our Cookies Policy [insert link to your Cookies Policy].

3. How We Use Your Information

3.1. We use your personal information for the following purposes:

  • To provide and maintain our services and improve the functionality of our website.
  • To process and fulfill your orders for authentic papal blessings from our eshop.
  • To communicate with you and respond to your inquiries, requests, and feedback.
  • To send you marketing communications, promotions, and updates about our products and services, where you have provided explicit consent to receive such communications.
  • To monitor and analyze website usage through Google Analytics and Facebook Pixel to improve our website and marketing strategies.

4. Legal Basis for Processing

4.1. We process your personal information based on the following legal grounds:

  • Contractual Necessity: Processing is necessary for the performance of a contract with you, such as processing your orders and providing services you requested.
  • Legitimate Interests: We have legitimate interests in processing your data for improving our services, ensuring website security, and conducting marketing activities. We carefully balance these interests against your rights and privacy.
  • Consent: We may rely on your explicit consent to process certain types of personal information, such as sending marketing communications.

5. How We Share Your Information

5.1. We may share your personal information with the following parties:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating the website, providing services, or conducting business activities.
  • Business Partners: We may share data with business partners, affiliates, or subsidiaries to enhance our services and offer relevant products and promotions.
  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protection of Rights: We may share information if we believe it is necessary to protect our rights, safety, and the rights and safety of others.

6. International Transfers

6.1. We may transfer your personal information to countries outside the European Economic Area (EEA) for the purposes described in this Privacy Policy. We will ensure that such transfers are subject to appropriate safeguards in compliance with the GDPR.

7. Your Rights

7.1. You have certain rights regarding your personal information, including:

  • Right of Access: You can request access to the personal information we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal information under certain circumstances.
  • Right to Restriction: You can request the restriction of processing in certain situations.
  • Right to Data Portability: You can request a copy of your data in a commonly used and machine-readable format.
  • Right to Object: You can object to the processing of your personal information based on legitimate interests or direct marketing.

7.2. To exercise any of these rights or to obtain more information about our data practices, please contact us at [your contact email].

8. Data Retention

8.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Data Security

9.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can guarantee absolute security.

10. Cookies Policy

10.1. For more information about how we use cookies and similar tracking technologies, please refer to our Cookies Policy [insert link to your Cookies Policy].

11. Contact Information

11.1. If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Urbi et Orbi Papa, s.r.o.
Tichá 5888/24
Malacky 901 01

Company number: 55 541 551